Refund policy
At QUICBUYS, we want you to shop with confidence! 🛍️✨ Your satisfaction is our priority, and we’re always here to make your shopping experience smooth and hassle-free. 💙
📦 1. Return Eligibility
You may request a return within 7 days of receiving your order if the product is:
- Damaged or defective 🛠️
- Incorrect item received ❌
- Different from the product description 🔍
- Unused and in its original condition 📦
🚫 2. Non-Returnable Items
Some products may not be eligible for return due to hygiene, safety, or product-specific reasons. This may include opened cosmetics, personal-care products, and certain consumable items.
📸 3. Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide clear photos/videos of the item and packaging. Our team will review your request and assist you as quickly as possible. 🤝
💰 4. Refunds
Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed according to the original payment method or the applicable refund procedure. 💳
🚚 5. Return Shipping
If the return is due to a wrong, damaged, or defective item, QUICBUYS may cover the applicable return shipping cost. For returns due to a change of mind or personal preference, shipping charges may be the customer's responsibility.
⏳ 6. Processing Time
Returns and refunds may take some time to process after the product reaches us. We appreciate your patience while our team completes the inspection and refund process. 🙏
📩 7. Need Help?
For any return or refund-related questions, simply contact our customer support team. We're happy to help! 💬❤️
Thank you for choosing QUICBUYS — Shop Smart. Shop Easy. 🛒✨